An Inconvenient Truth (Part 2): Vendor Overrides are Bad
My recent post on rebates sparked considerable interest, so I’m doubling down with a parallel topic that’s equally frustrating: broker overrides. Many of you know these are incentive commissions paid to brokers for bringing in new customers and renewing profitable arrangements—and they’re a pervasive problem in our industry.
In fact, the issues are so similarly egregious, I can pretty much use the same basic narrative from my rebates article for outlining my grievances. (more…)
